Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

GMAIL SMTP stopped working - Won't send at all.

  • 5 vastausta
  • 1 henkilöllä on sama ongelma
  • 188 näyttöä
  • Viimeisin kirjoittaja nsfdcinc

nsfdcinc
nsfdcinc
more options

WIN7 Starlink Internet Latest version of Thunderbird


Thunderbird stopped being able to send all of a sudden through gmail. I can receive messages fine. I keep getting an error about timing out on SMTP server. All server settings are correct per gmail's outgoing server page. It was working for a few minutes last night after hours of messing around with this issue then stopped again. I've installed another client and it worked for about an hour then stopped being able to send as well.

Things I've done: Delete profile (kept messages) - setup email again Uninstalled and reinstalled TB Completely disabled antivirus Increased time out in TB settings

Settings: smtp.gmail.com port 587 (tried 465 as well) Connection security: SSL/TLS Authentication: OAuth2

Driving me nuts because this is for my business and have to send emails through the gmail webpage.

Thanks for any direction!

WIN7 Starlink Internet Latest version of Thunderbird Thunderbird stopped being able to send all of a sudden through gmail. I can receive messages fine. I keep getting an error about timing out on SMTP server. All server settings are correct per gmail's outgoing server page. It was working for a few minutes last night after hours of messing around with this issue then stopped again. I've installed another client and it worked for about an hour then stopped being able to send as well. Things I've done: Delete profile (kept messages) - setup email again Uninstalled and reinstalled TB Completely disabled antivirus Increased time out in TB settings Settings: smtp.gmail.com port 587 (tried 465 as well) Connection security: SSL/TLS Authentication: OAuth2 Driving me nuts because this is for my business and have to send emails through the gmail webpage. Thanks for any direction!

Valittu ratkaisu

The gmail outgoing server works on port 465, SSL/TLS, or 587, STARTTLS.

Timeouts are often due to antivirus. You must run Windows in safe mode to eliminate possible interference by AV ('disabling' isn't sufficient), or remove it temporarily. A VPN can also interfere, if you have one.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (5)

nsfdcinc
nsfdcinc Kysymyksen kysyjä
more options

Error message is: The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Valittu ratkaisu

The gmail outgoing server works on port 465, SSL/TLS, or 587, STARTTLS.

Timeouts are often due to antivirus. You must run Windows in safe mode to eliminate possible interference by AV ('disabling' isn't sufficient), or remove it temporarily. A VPN can also interfere, if you have one.

nsfdcinc
nsfdcinc Kysymyksen kysyjä
more options

Thanks! It worked in safe mode so I'm thinking I'll check into Avast antivirus and see if there's anything that would block it. If not I could just uninstall and see if it clears up then I'll know for sure it's an AV issue.

I appreciate the help -at least I have some hope now. :-)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Avast/AVG are well-known sources of trouble. Disabling Mail Shield might be sufficient:

https://support.avast.com/en-ca/article/antivirus-shield-settings/#pc

nsfdcinc
nsfdcinc Kysymyksen kysyjä
more options

Thank you very much!