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format is not supported and i tryed clearing catche and reinstaling firefox

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  • Viimeisin kirjoittaja James

klaidaskubilius
klaidaskubilius
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i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked they didint worked on opera gx too i already tried deliting firefox and clearing all left file with cc cleaner dont know what to do

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked they didint worked on opera gx too i already tried deliting firefox and clearing all left file with cc cleaner dont know what to do

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jonzn4SUSE
jonzn4SUSE
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Are you on a desktop or laptop? Manufacture and Model? What video card(s) are installed?

cor-el
cor-el
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You can check the Web Console for relevant media messages.

James
James
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klaidaskubilius said
i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked they didint worked on opera gx too

Are you by chance using a KN or N edition of Windows 10?

Fix video and audio problems on Firefox for Windows N editions https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

Muokattu , muokkaaja James