We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

download shows white screen

wnt505
wnt505
more options

I just got a new laptop and am trying to install Mozilla Firefox, but after it downloads, and I try and run it, all I get is a white box with nothing in it

I just got a new laptop and am trying to install Mozilla Firefox, but after it downloads, and I try and run it, all I get is a white box with nothing in it

Kaikki vastaukset (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi wnt505, Where are you trying to download from?

Try this -

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release