Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Thunderbird email

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 7 näyttöä
  • Viimeisin kirjoittaja sfhowes

pete4
pete4
more options

For many years, I've used Thunderbird (now 78.11.0) to email just under 400 clients every weekday morning. Starting June 1, 2021, it refused to send unless I sent to under 100 addresses at a time. How do I get back to sending one email to the 400? I'm not spamming. My clients pay me for my information.

For many years, I've used Thunderbird (now 78.11.0) to email just under 400 clients every weekday morning. Starting June 1, 2021, it refused to send unless I sent to under 100 addresses at a time. How do I get back to sending one email to the 400? I'm not spamming. My clients pay me for my information.

Kaikki vastaukset (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Who is the mail provider? They set the limit on sending, and maybe it was reduced to 100, which is a common limit. I presume you're trying to send to 400 in a mailing list, not 400 separate contacts.

pete4
pete4 Kysymyksen kysyjä
more options

I've been with Earthlink since 1992. They swear it's not because of anything they're doing. The error message is not from them, so Thunderbird seems to be the only other possibility, and it updated last weekend.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Earthlink says the limit is 500 for desktop apps or 100 with webmail:

https://help.earthlink.net/portal/en/kb/articles/earthlink-email-faq-update

so I don't know why you get an error. What is the exact error message? A screenshot would be helpful. The limits in TB are explained here.

You will find several recent posts on this forum about sending through Earthlink, which might be related to your issue.