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voice.google.com does not load with Firefox but works with Edge

  • 7 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja McCoy

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When I try to access the voice.google.com webpage, I get the waiting symbol and the page never loads. If I use Edge, the page loads immediately.

When I try to access the voice.google.com webpage, I get the waiting symbol and the page never loads. If I use Edge, the page loads immediately.

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stevenospam2000 said

It looks like the addon Disable WebRTC is toggling media.peerconnection.enabled

Yes, that's right, cause that preference does the opposite. Would you disable the add-on when you want to use Google Voice and see if that works ?

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Here's something you missed reading online. Edge is now using parts of Chrome for their Browser. That's why it works as it does.

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Understood but the problem is that it doesn't work with Firefox. Is there a way to solve that problem?

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Hello Steven,

Would you check this please :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar and look for the preference :

media.peerconnection.enabled

Make sure its value is set to true (= default)

If you had to change the value, then close and restart Firefox.

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Toggling the value to true fixes the problem without restarting Firefox. The value reverts to false when I restart Firefox. I didn't see a "save" button.

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stevenospam2000 said

Toggling the value to true fixes the problem without restarting Firefox. The value reverts to false when I restart Firefox. I didn't see a "save" button.

Do you happen to have security software installed like Kaspersky ?

If so, would you disable it and see if that will keep the value set to "true" ?

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It looks like the addon Disable WebRTC is toggling media.peerconnection.enabled

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Valittu ratkaisu

stevenospam2000 said

It looks like the addon Disable WebRTC is toggling media.peerconnection.enabled

Yes, that's right, cause that preference does the opposite. Would you disable the add-on when you want to use Google Voice and see if that works ?

Muokattu , muokkaaja McCoy