Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

In certain textboxes, cursorkey, selecting text with the mouse and delete key are not working or behaviour abnormal.

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 13 näyttöä
  • Viimeisin kirjoittaja FredMcD

more options

Textboxes used to create and edit webpages in a CMS (content management system).

There are two types textboxes: simple textboxes, only text can be put in: those boxes, I have no problem. Complex text boxes: text and media, pictures, embedded video etc. can be put in: abnormal behaviour of cursor keys and mouse. Describing the abnormal behaviour:

- cursor up key: act as "cursor home" - cursor down key: jump to end of article - delete key: jumps right over characters without deleting them, but encountering a (white) space:

  spaces, tabs and linefeeds are deleted.

- selecting text with mouse: nothing happen when clicking left, sweeping over text: nothing is highlighted.

Not sure when this starts, could be several days or few weeks. (current date: February 16, 2019) Could be related with last Java update.

Other browsers: Chrome, explorer and Edge: no problem.

Pls advice!

Textboxes used to create and edit webpages in a CMS (content management system). There are two types textboxes: simple textboxes, only text can be put in: those boxes, I have no problem. Complex text boxes: text and media, pictures, embedded video etc. can be put in: abnormal behaviour of cursor keys and mouse. Describing the abnormal behaviour: - cursor up key: act as "cursor home" - cursor down key: jump to end of article - delete key: jumps right over characters without deleting them, but encountering a (white) space: spaces, tabs and linefeeds are deleted. - selecting text with mouse: nothing happen when clicking left, sweeping over text: nothing is highlighted. Not sure when this starts, could be several days or few weeks. (current date: February 16, 2019) Could be related with last Java update. Other browsers: Chrome, explorer and Edge: no problem. Pls advice!

Kaikki vastaukset (3)

more options

Is this a website, or a program on your computer?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Thank you very much FredMcD! I appreciate your time and effort...

I had done all those advices you gave, except de-selecting hardware acceleration. Anyway I did it again, clear cookies/cache. start in safe mode and disabling h/w acceleration. None of those clear the problem. Staying in safe mode the problem still exists. Two small adjustments on my early report:

- Using cursor down key, the cursor jumps to end of line (not end of article). And pressing up key: cursor jumps to beginning of the line. Still faulty behaviour. - I read in rich-text input box, in the right below corner: "powered by Tiny" So I expect the developers of this CMS system use a plug-in module from Tiny.

Answering your questions: - yes it is a webbased "content management system" to manage

 a website.

- cookies and cache cleared several times. - I have removed and reinstalled firefox completely. Did not help.

I put a screenshot of the face of the program.

more options

Check with their support and ask questions. This might be a website issue.