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Japanese characters are not showing in Firefox

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I am having a problem with viewing Japanese page like www.yahoo.co.jp in Firefox. Japanese characters are showing as square boxes with hex code and unreadable. But in other browsers IE and Chrome, Japanese characters are displaying correctly. I had already tried refresh Firefox and change font for Japanese but it didn't work.

The following are system information : 

 OS:Windows 7 32bit
 System Locale:English(US)
 Firefox ESR 60.2.2 en-us

Please. Can anyone help me to solve this problem?

I am having a problem with viewing Japanese page like www.yahoo.co.jp in Firefox. Japanese characters are showing as square boxes with hex code and unreadable. But in other browsers IE and Chrome, Japanese characters are displaying correctly. I had already tried refresh Firefox and change font for Japanese but it didn't work. The following are system information : OS:Windows 7 32bit System Locale:English(US) Firefox ESR 60.2.2 en-us Please. Can anyone help me to solve this problem?

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By uninstalling English version and installing Japanese version of Firefox, could fix this problem?

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