Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Sorry. We’ve locked your account.

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 12 näyttöä
  • Viimeisin kirjoittaja cor-el

more options

I recently switched from google chrome to firefox and have been trying to set up Firefox Sync.

I get the following message after creating a Firefox Sync account.

"Sorry. We’ve locked your account. The confirmation email we sent to [email protected] was returned and we’ve locked your account to protect your Firefox data."

The email is total valid, I can send a receive emails to and from it without issue.

My email address is a custom hosted domain using tutanota.

I recently switched from google chrome to firefox and have been trying to set up Firefox Sync. I get the following message after creating a Firefox Sync account. "Sorry. We’ve locked your account. The confirmation email we sent to [email protected] was returned and we’ve locked your account to protect your Firefox data." The email is total valid, I can send a receive emails to and from it without issue. My email address is a custom hosted domain using tutanota.

Kaikki vastaukset (2)

more options

I was also able to successfully create this support account using the exact same email address and verify it AFTER having this issue with Firefox Sync.

more options