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Error 500: java.lang.NullPointerException appears not allowing entrance to Discover credit card account.

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charityjoy
charityjoy
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This notice: Error 500: java.lang.NullPointerException suddenly appears when I attempt to get into my credit card account with Discover. How can I get rid of this problem? I MUST be able to get into my account. Is this a Mozilla problem?

This notice: Error 500: java.lang.NullPointerException suddenly appears when I attempt to get into my credit card account with Discover. How can I get rid of this problem? I MUST be able to get into my account. Is this a Mozilla problem?

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Shadow110
Shadow110
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This is probably something the webmaster of the affected site can help you with. There are many causes as to why this can happen but most often is caused by the website calling for something which causes the crash.

Clearing your cache and cookies for the site might help also.

Please let us know if this simple thing works or if you need further help

cor-el
cor-el
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Is this something that Firefox displays or do you see this on the web page?

It is possible that the website doesn't support your preferred language as set in Options. You can try to set 'en' or 'en-US' as the first language choice if this is currently another language.

  • Options/Preferences -> Content -> Languages