We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

inbox e-mails are there but not visible

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 11 näyttöä
  • Viimeisin kirjoittaja Wayne Mery

PaulZiegenbein
PaulZiegenbein
more options

Inbox e-mails cannot be seen. I can click on the blank inbox and see an e-mail. By slowly moving the cursor and clicking in empty space i can still read them. How do I restore visibility? Other folders are still fully functional.

Inbox e-mails cannot be seen. I can click on the blank inbox and see an e-mail. By slowly moving the cursor and clicking in empty space i can still read them. How do I restore visibility? Other folders are still fully functional.

Kaikki vastaukset (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

This sounds like you have an invisible list of emails. Do this: Click on the far right 'select columns to display' icon and a drop down list appears. near the bottom select: 'reset columns to default'.

see image below as guide.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

A good starting point is Thunderbird safe mode. What happens when you do https://support.mozilla.org/en-US/kb/safe-mode-thunderbird ?