Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

NOT RESPONDING since switching to 8.1

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja christ1

droyer
droyer
more options

Getting this message when Getting Mail, moving mail, deleting mail - everything freezes - never had before 8.1 Also missing some messages - registered with Thunderbird - the sent confirmation & trying to activate, the message disappeared!! Also, getting duplicate messages sent showing up in my Sent folder - don't know if recipients are getting duplicates or not. EXTREMELY FRUSTRATING!! - on the verge of switching! I do not have Mcafee installed - went through registry & deleted everything/anything to do with Mcafee Went into Firewall to make sure program was allowed through - it is What Next??!!

Getting this message when Getting Mail, moving mail, deleting mail - everything freezes - never had before 8.1 Also missing some messages - registered with Thunderbird - the sent confirmation & trying to activate, the message disappeared!! Also, getting duplicate messages sent showing up in my Sent folder - don't know if recipients are getting duplicates or not. EXTREMELY FRUSTRATING!! - on the verge of switching! I do not have Mcafee installed - went through registry & deleted everything/anything to do with Mcafee Went into Firewall to make sure program was allowed through - it is What Next??!!

Kaikki vastaukset (1)

christ1
christ1
  • Top 25 Contributor
more options

Try to start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?