Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In Thunderbird, the text of received messages disappeared, how to revert it?

  • 4 پاسخ
  • 2 have this problem
  • 25 views
  • آخرین پاسخ توسّط wagdom

more options

We noted that the text (and attachs) of our received messages disappeared of messages before March, 2014. What could be happened? And how to see again the text (and attachs)? Thanks

We noted that the text (and attachs) of our received messages disappeared of messages before March, 2014. What could be happened? And how to see again the text (and attachs)? Thanks

Chosen solution

Look in your anti virus program in it's logs etc for a file called inbox being deleted or quarantined for some reason. I would suggest looking around the date the problem manifested itself.

Read this answer in context 👍 0

All Replies (4)

more options

Right click the folder, select properties and then the repair button. That will rebuild the index of mail in the folder.

more options

Matt, I did that rebuild you said, but this resulted the messages before march disappeared from Inbox, and I need them back. Could you help me again, with another solution? Thanks

more options

Chosen Solution

Look in your anti virus program in it's logs etc for a file called inbox being deleted or quarantined for some reason. I would suggest looking around the date the problem manifested itself.

more options

Matt, really the folder was in the quarantine of Norton Antivirus, and I succeeded in restore it to the folder of Thunderbird, and replace the empty folder. Thanks, Wagner