Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when website redirects it gets block with popup sells and plug ins how can I get rid of this

  • 2 پاسخ
  • 3 have this problem
  • 3 views
  • آخرین پاسخ توسّط etboces

more options

When I link a hyperlink that will redirect me to another website, it gets blocked with a popup ad. How can I get rid of this menacing popups? I have installed the Adblock add-on. I tried installing spyhunter malware but I get "error with downloading updates, see internet settings" how do I adjust the settings to allow updates. I also have McAfee firewall on.

Appreciate any advices you could give me. Thank you.

When I link a hyperlink that will redirect me to another website, it gets blocked with a popup ad. How can I get rid of this menacing popups? I have installed the Adblock add-on. I tried installing spyhunter malware but I get "error with downloading updates, see internet settings" how do I adjust the settings to allow updates. I also have McAfee firewall on. Appreciate any advices you could give me. Thank you.

Chosen solution

hello, you have plus hd present, which is a malicious addon. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Read this answer in context 👍 4

All Replies (2)

more options

Chosen Solution

hello, you have plus hd present, which is a malicious addon. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

Thank you so much. :-)