Firefox will not start normally, but will in safemode. How can I fix this?
Everytime I go to start firefox, it never starts, and tells me it's crashed. It gives me the option to reset firefox or restart it in safe mode. Resetting firefox does nothing, but presents me with the crash again, instantly, the split second firefox tries to run.
I've reinstalled firefox, restarted my computer etc etc. I don't and never have used any addons / extensions. I've never used anything but the default theme. I do have ~12 things on my favorites list, but that's the extent of it.
This is frustrating, as I don't like to use IE. Any help is appreciated. Thanks.
Regards, David
All Replies (3)
Does Turning off hardware acceleration in safe mode help?
i had the same issue today and was able to fix it. I tried everything and it would only open in safe mode.
Mine happened after a windows 7 update today called (KB2670838). So i uninstalled that update and firefox went back to normal.
I then set this update to hidden so the computer doesnt download it again and screw up firefox again. lots of people have reported having firefox problem because of this new update.
See also;
- bug 812683 - Win7 startup crash in _d2d_clear_surface @ CContext::RestorePipelineStateImpl (d3d11.dll, after installing KB2670838)
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