Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I press ctrl+d to save a bookmark the window disappears, what can I do to fix this issue?

  • 4 پاسخ
  • 12 have this problem
  • 3 views
  • آخرین پاسخ توسّط bigbbb29

more options

Whenever I press ctrl+d to save a bookmark the window that opens disappears and reappears constantly. It makes it extremely difficult to save my bookmark.

Whenever I press ctrl+d to save a bookmark the window that opens disappears and reappears constantly. It makes it extremely difficult to save my bookmark.

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
Read this answer in context 👍 2

All Replies (4)

more options

Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
more options

It appears as though hardware acceleration seems to be the culprit in my case. I disabled it and now adding a bookmark functions as designed.

Thanks for the help cor-el

more options

Thank You so much!! I was getting very frustrated not being able to save my bookmarks to the folder I wanted to because the bookmarks save box would disappear when I placed my cursor over it. I applied your "fix" to it and now it works! Thanks again!!