Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Submit Crash Report option not working in FireFox 7

  • 1 پاسخ
  • 8 have this problem
  • 5 views
  • آخرین پاسخ توسّط frugalphone

gspal
gspal
more options

I am unable to save Submit Crash Reports under Options > Advanced > System Defaults. I am using FireFox 7 and all my plugins are updated.

Again on clicking Get Add-Ons under Options > General > Manage Add-Ons, my FF 7 crashes with no report going to Mozilla as Submit Crash Reports option does not work.

Otherwise my FireFox works fine having resolved by myself earlier crashes posted here on September 24, 2011 on clicking Manage Add-Ons and visiting Yahoo Mail.

I am unable to save Submit Crash Reports under Options > Advanced > System Defaults. I am using FireFox 7 and all my plugins are updated. Again on clicking Get Add-Ons under Options > General > Manage Add-Ons, my FF 7 crashes with no report going to Mozilla as Submit Crash Reports option does not work. Otherwise my FireFox works fine having resolved by myself earlier crashes posted here on September 24, 2011 on clicking Manage Add-Ons and visiting Yahoo Mail.

All Replies (1)

frugalphone
frugalphone
more options

I have had this same problem (cannot save "Submit Crash Report" option) since 26 Jun in previous Mac versions. I have tried to submit a Capture Data to Mac tech support (including screen prints) but have been told the tech I was working with is no longer in tech support, and to please do not submit Capture Data.

I don't know how long this has been problem in Mac version, but I only noticed it around 26 June.

Options in my Firefox Tools menu are also missing (I can't remember which ones right now)

Modified by frugalphone