I cannot access my Yahoo mail with Firefox 6.0.2. I get "Bad Request"
I can access my email with Safari. I am unable to access it with Firefox 6.0.2. I have tried several times. I've reloaded Firefox twice to no avail.
All Replies (3)
This issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Thanks cor-el but I was unable to follow your instructions. Things were not where you indicated. I have a MAC. Could this be the problem? If so, how do I fix the cookie and cache problem on the MAC?
Sorry, I had missed that you are on a Mac.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox > Preferences > Privacy > Cookies: "Show Cookies"
If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted. Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.