Add-on window freezes everytime I click Options on one of my extensions
I can't seem to get the Stumbleupon Toolbar up. Whenever I click on Options button under the Add-on window, the window freezes and i can't click on anything or even close the window. This happens when i click Options for any of my extensions. I've tried uninstalling/installing it but it doesn't seem to work. Help would be greatly appreciated. Thanks!
All Replies (3)
I am experiencing the same problem with the Add-on window freezing up and having to use the Windows task manager to close it down. Stumbleupon is not involved for me as I have never installed it.
Ditto. I've installed and uninstalled several different addons to test this; for all of them, clicking on options makes the addon window (but not the browser) freeze.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See:
- Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
- Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")