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Password on ONE account not "holding"

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  • 1 has this problem
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  • آخرین پاسخ توسّط grantwholmes

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I'm using Thunderbird: 115.0.1 (64-bit) Windows 10 I have four different email accounts and have been using Tbird for years- no problems.

Last week, ONE account is having password issues. When it starts up, it will pull mail for all the accounts without issue. I can send email on all accounts with no problems.

But once I'm on the "check email every xx minutes", everytime, this one email account prompts me THREE times for the password.

If I click to check messages manually on that account, it pulls email with no issues. I downloaded and installed this latest version and it didn't fix the issue.

I'm using Thunderbird: 115.0.1 (64-bit) Windows 10 I have four different email accounts and have been using Tbird for years- no problems. Last week, ONE account is having password issues. When it starts up, it will pull mail for all the accounts without issue. I can send email on all accounts with no problems. But once I'm on the "check email every xx minutes", everytime, this one email account prompts me THREE times for the password. If I click to check messages manually on that account, it pulls email with no issues. I downloaded and installed this latest version and it didn't fix the issue.

All Replies (2)

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Hey there! It sounds like you're having a bit of trouble with Thunderbird and a specific email account's password. No worries, we've got your back! It's possible that there might be a hiccup in the saved password for that account. Let's try this: head over to your Thunderbird's options/preferences, find the Security section, and click on "Saved Passwords." Look for the entry related to the problematic account and remove it. Then, restart Thunderbird, and when it prompts you for the password again, enter it and check the box to save it. Hopefully, this should stop those pesky repeated password prompts. Give it a go, and if you run into any bumps along the way, just holler for more assistance.

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Thank you Suram. That didn't help, but thank you I dropped screen shots for hopeful help. 1) "webinarpro@..." is the problem child (Through godaddy email) 2 & 3) work fine (those accounts are at my host for those accounts) 4) Same as 3, but different settings. = But when TB calls for mail, it tries to pull #1, 3 times. I've resent the passwords, changed server names back and forth, added the PW in account, in the error message (save in PW manager)... None of it has fixed the issue. --- Also just retried your fix and no. It appears that TB is trying to check the account for each of the accounts (3) as I get three fail messages. G