PCH site has stopped working on Firefox with warning of Access denied.
I was on the PCH site & it was working just fine, then suddenly PCH site stopped working with warning of Access denied. Access Denied You don't have permission to access "http://www.pch.com/pchvip/instantwin-path/5k-vip-elite-experience" on this server. Reference #18.77b4117.1649995883.20189f6f
This problem happened once before on Firefox & then access was restored the next day. This is not a problem with the PCH site as I have accessed the site for years on many different servers. It is a problem with Firefox & it happened once before a few months ago. I don't know why this problem keeps occurring, but please fix this problem so I can access PCH on your server again! Thank you.
If you need to contact me for any reason, my email address is: [removed email from public forum]
Modified by James
All Replies (1)
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}