Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Disappearing Inbox contents when AOL account is removed/reinstalled

  • 1 پاسخ
  • 1 has this problem
  • 15 views
  • آخرین پاسخ توسّط rakahane

more options

I am using Thunderbird 91.3.0 under Windows 11 with a verizon.net email address. Followed the AOL instructions to improve security by removing my old account and reinstalling it. When I did so. the contents of my Tbird Inbox (which had NOT been backed up) disappeared. Any way to recover the messages that were in the Inbox?

I am using Thunderbird 91.3.0 under Windows 11 with a verizon.net email address. Followed the AOL instructions to improve security by removing my old account and reinstalling it. When I did so. the contents of my Tbird Inbox (which had NOT been backed up) disappeared. Any way to recover the messages that were in the Inbox?

Chosen solution

PROBLEM SOLVED! I went into my Tbird profile and copied the Inbox and Inbox,msf files from the old pop.verizon directory to the new pop.verizon-1 directory, and the Inbox contents were restiored. Phew!

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

PROBLEM SOLVED! I went into my Tbird profile and copied the Inbox and Inbox,msf files from the old pop.verizon directory to the new pop.verizon-1 directory, and the Inbox contents were restiored. Phew!