Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why was my Promary password gone?

  • 2 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط Clutch

more options

After one of the last FF updates, I noticed that I no longer needed to enter my Primary (Master) password to sync or access my logins or site passwords. After a bit of checking, I found that in FF/Tools/Options/Privacy & Security... My "Use Primary Password" box was unchecked! Was I hacked? I use full-time Malwarebytes (licensed) along with Win10 Security (which are suppose to play nice together; and have for years). I never received any indication of an issue from either app. Multiple (full) scans came back clean.

Or was this an inadvertent change caused by one of the later FF updates?

Btw, I use the same W10 and FF on several other machines, with virtually the same setup; none of which experienced this issue.

After one of the last FF updates, I noticed that I no longer needed to enter my Primary (Master) password to sync or access my logins or site passwords. After a bit of checking, I found that in FF/Tools/Options/Privacy & Security... My "Use Primary Password" box was unchecked! Was I hacked? I use full-time Malwarebytes (licensed) along with Win10 Security (which are suppose to play nice together; and ''have'' for years). I never received any indication of an issue from either app. Multiple (full) scans came back clean. Or was this an inadvertent change caused by one of the later FF updates? Btw, I use the same W10 and FF on several other machines, with virtually the same setup; none of which experienced this issue.

Modified by Clutch

All Replies (2)

more options

Did you make sure that you still used your previously used profile and haven't switched to another profile ?

more options

Thanks. Once I found the problem, I was able to simply re-enter my password and all was normal again. No real problem. I was just curious how it happened. And yes, I only have the one profile; the default profile.