Accidentally clicked Quick Filter in my Inbox, now only an apparently random selection of messages appears in Inbox, cannot access the remainder of messages.
As above; I would like to be able to access the missing emails in my Inbox, presumably by undoing whatever filters have been unintentionally applied. Some new emails, including ones received in the Mozilla sign up process, are not displaying. The total number of messages in my Inbox appears to be correct, which is reassuring, but I need to be able to see all of them.
Chosen solution
None of the icons appear to be highlighted; 'Folders' and 'Threads' on the 'View' menu are both set to 'All'.
However, this did put me on the right trail; another option on the 'View' menu is 'Sort by', and when I switched to 'Order Received' all my messages, including the ones received today, miraculously reappeared.
So, thank you, problem solved!
Read this answer in context 👍 0All Replies (2)
If you clicked on one of the icons in the 'Quick Filter Bar' then it will be highlighted; the background of icon will appear darker in light theme and lighter in the dark theme, in which case click on that icon again to uncheck it.
Also check you have this setting: 'Menu icon (3 lines) > 'View' > 'Folders' > 'All' 'Menu icon (3 lines) > 'View' > 'Threads' > 'All'
Chosen Solution
None of the icons appear to be highlighted; 'Folders' and 'Threads' on the 'View' menu are both set to 'All'.
However, this did put me on the right trail; another option on the 'View' menu is 'Sort by', and when I switched to 'Order Received' all my messages, including the ones received today, miraculously reappeared.
So, thank you, problem solved!