We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I delete pop3 account with same name as newly created imap account

  • 1 پاسخ
  • 1 has this problem
  • 15 views
  • آخرین پاسخ توسّط Matt

more options

Hi I have followed the instructions here https://support.mozilla.org/en-US/kb/switch-pop-imap-account

to change my email account to "IMAP"

Thunderbird now lists the POP3 account above the IMAP account.

I have moved all the messages and folders from the POP3 account and IMAP is working OK. I now want to delete the POP3 account. When I go Tools - Account settings - Account actions I get message "An account with this name already exist"

Advice please on how to proceed in removing the POP3 account

Hi I have followed the instructions here https://support.mozilla.org/en-US/kb/switch-pop-imap-account to change my email account to "IMAP" Thunderbird now lists the POP3 account above the IMAP account. I have moved all the messages and folders from the POP3 account and IMAP is working OK. I now want to delete the POP3 account. When I go Tools - Account settings - Account actions I get message "An account with this name already exist" Advice please on how to proceed in removing the POP3 account

All Replies (1)

more options

the cursor in blinking in the account name waiting for you to enter something that will resolve the duplication. Perhaps a 1 on the end and click ok.