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Mail being rejected

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  • آخرین پاسخ توسّط Zenos

jttucker3
jttucker3
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Mail from one of my long-time contacts is suddenly being rejected. I am using Thunderbird on this end; set up as POP to mail.hover.com with port 995.

Here is what the sender receives: From: "Mail Delivery System" <[email protected]> To: [email protected] Sent: Sunday, June 17, 2018 9:15:20 AM Subject: Mail Delivery Failure

This message was created automatically by the mail system (ecelerity).

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

>>> [email protected] (while not connected): 554 5.4.7 [internal] exceeded max retries without delivery

This is a copy of the headers of the original message. ------

Return-Path: <[email protected]> DKIM-Signature: v=1; a=rsa-sha1; d=wowway.com; s=20180112; c=relaxed/simple; 

       q=dns/txt; [email protected]; t=1529017001;
       h=From:Subject:Date:To:MIME-Version:Content-Type;
       bh=jdhD47OtZx6GqboZ9d6Q0d78Q5E=;
       b=olrtJ3SpbhSDG5V5dOWRwFx5383F8YdHpsR2i1lu8LUqdThbSroiRr0qaLQZ3eRs
       GyV7TR66yVXYaiURBsvKWIjYVDFiXmbI7yAlX47Yc++wI85o4R2VmXVpBYuHhgzX
       70v/5+6vgY8O/pWOD8+yMtdbTMREmFyJFAjMAYWwi+/KHCjiDDokzDd/pH2DZODe
       GRnFQC0e7g5v/otBu6ltPOH6hlJNhMTn1hexn5NQgw5a+rcJR9QvkDGo0snUuJkd
       StHD5lMqjIK7wp0DwsnkWmXAvC1L6h1Y49Eba6+tbRmDfz0BrAPgWjeKGnOU6hn+
       nbb4ti9iZQg0V7eIQZQIMQ==;

X-CTCH-AV-ThreatsCount: 0 X-CTCH-VOD: Unknown X-CTCH-Spam: Unknown X-CTCH-RefID: str=0001.0A02020E.5B22F2A9.0045,ss=1,re=0.000,recu=0.000,reip=0.000,cl=1,cld=1,fgs=0 X_CMAE_Category: , , X-CNFS-Analysis: v=2.2 cv=Pc69vWpd c=1 sm=1 tr=0 a=nwrwL5zNQdUK+Te8Uo/7zQ==:117 a=KGjhK52YXX0A:10 a=FKkrIqjQGGEA:10 a=ABKWWN530C4A:10 a=7mUfYlMuFuIA:10 a=04LrLV_8VmMA:10 a=zVd95xGZkOkA:10 a=UfTGE-ICylZ6vPKA-8kA:9 a=QEXdDO2ut3YA:10 a=Xt4tfH8HyCesra_E5L4A:9 a=mipck5Uc_NIVZOCj:21 a=_W_S_7VecoQA:10 X-CM-Score: 0 X-Scanned-by: Cloudmark Authority Engine X-Authed-Username: YmlyZHNwaXJlc0B3b3d3YXkuY29t X_CMAE_Category: , , X-CNFS-Analysis: X-CM-Score: X-Scanned-by: Cloudmark Authority Engine Received: from [10.35.66.0] ([10.35.66.0:49068] helo=md20.wow.cmh.synacor.com) 

       by smtp.knology.net (envelope-from <[email protected]>)
       (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTP
       id 7B/9A-08310-9A2F22B5; Thu, 14 Jun 2018 18:56:41 -0400

Date: Thu, 14 Jun 2018 18:56:40 -0400 (EDT) From: bill spires <[email protected]> To: Tom Tucker <[email protected]>, 

       "Tucker, Tom" <[email protected]>

Message-ID: <[email protected]> In-Reply-To: <[email protected]> Subject: dinner MIME-Version: 1.0 Content-Type: multipart/alternative; 

       boundary="----=_Part_8242034_209267413.1529017000365"

X-Originating-IP: [65.60.155.165] X-Mailer: Zimbra 8.0.7_GA_6021 (ZimbraWebClient - GC58 (Win)/8.0.7_GA_6021) Thread-Topic: dinner Thread-Index: NJzJ/twruCR9ShcmMC1S04HD+8ZcSg==

Can you suggest a solution? Tom Tucker

Mail from one of my long-time contacts is suddenly being rejected. I am using Thunderbird on this end; set up as POP to mail.hover.com with port 995. Here is what the sender receives: From: "Mail Delivery System" <[email protected]> To: [email protected] Sent: Sunday, June 17, 2018 9:15:20 AM Subject: Mail Delivery Failure This message was created automatically by the mail system (ecelerity). A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: >>> [email protected] (while not connected): 554 5.4.7 [internal] exceeded max retries without delivery ------ This is a copy of the headers of the original message. ------ Return-Path: <[email protected]> DKIM-Signature: v=1; a=rsa-sha1; d=wowway.com; s=20180112; c=relaxed/simple; q=dns/txt; [email protected]; t=1529017001; h=From:Subject:Date:To:MIME-Version:Content-Type; bh=jdhD47OtZx6GqboZ9d6Q0d78Q5E=; b=olrtJ3SpbhSDG5V5dOWRwFx5383F8YdHpsR2i1lu8LUqdThbSroiRr0qaLQZ3eRs GyV7TR66yVXYaiURBsvKWIjYVDFiXmbI7yAlX47Yc++wI85o4R2VmXVpBYuHhgzX 70v/5+6vgY8O/pWOD8+yMtdbTMREmFyJFAjMAYWwi+/KHCjiDDokzDd/pH2DZODe GRnFQC0e7g5v/otBu6ltPOH6hlJNhMTn1hexn5NQgw5a+rcJR9QvkDGo0snUuJkd StHD5lMqjIK7wp0DwsnkWmXAvC1L6h1Y49Eba6+tbRmDfz0BrAPgWjeKGnOU6hn+ nbb4ti9iZQg0V7eIQZQIMQ==; X-CTCH-AV-ThreatsCount: 0 X-CTCH-VOD: Unknown X-CTCH-Spam: Unknown X-CTCH-RefID: str=0001.0A02020E.5B22F2A9.0045,ss=1,re=0.000,recu=0.000,reip=0.000,cl=1,cld=1,fgs=0 X_CMAE_Category: , , X-CNFS-Analysis: v=2.2 cv=Pc69vWpd c=1 sm=1 tr=0 a=nwrwL5zNQdUK+Te8Uo/7zQ==:117 a=KGjhK52YXX0A:10 a=FKkrIqjQGGEA:10 a=ABKWWN530C4A:10 a=7mUfYlMuFuIA:10 a=04LrLV_8VmMA:10 a=zVd95xGZkOkA:10 a=UfTGE-ICylZ6vPKA-8kA:9 a=QEXdDO2ut3YA:10 a=Xt4tfH8HyCesra_E5L4A:9 a=mipck5Uc_NIVZOCj:21 a=_W_S_7VecoQA:10 X-CM-Score: 0 X-Scanned-by: Cloudmark Authority Engine X-Authed-Username: YmlyZHNwaXJlc0B3b3d3YXkuY29t X_CMAE_Category: , , X-CNFS-Analysis: X-CM-Score: X-Scanned-by: Cloudmark Authority Engine Received: from [10.35.66.0] ([10.35.66.0:49068] helo=md20.wow.cmh.synacor.com) by smtp.knology.net (envelope-from <[email protected]>) (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTP id 7B/9A-08310-9A2F22B5; Thu, 14 Jun 2018 18:56:41 -0400 Date: Thu, 14 Jun 2018 18:56:40 -0400 (EDT) From: bill spires <[email protected]> To: Tom Tucker <[email protected]>, "Tucker, Tom" <[email protected]> Message-ID: <[email protected]> In-Reply-To: <[email protected]> Subject: dinner MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_8242034_209267413.1529017000365" X-Originating-IP: [65.60.155.165] X-Mailer: Zimbra 8.0.7_GA_6021 (ZimbraWebClient - GC58 (Win)/8.0.7_GA_6021) Thread-Topic: dinner Thread-Index: NJzJ/twruCR9ShcmMC1S04HD+8ZcSg== Can you suggest a solution? Tom Tucker

Chosen solution

That is a server refusing the delivery. It doesn't seem to me that the email client in use has any bearing on the error.

I would hope that hover.com offer you a website where you can check your incoming email. I doubt very much that this declined message can be found there, as you might expect if the failure occurred in the final delivery to you via your email client.

Read this answer in context 👍 1

All Replies (1)

Zenos
Zenos
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Chosen Solution

That is a server refusing the delivery. It doesn't seem to me that the email client in use has any bearing on the error.

I would hope that hover.com offer you a website where you can check your incoming email. I doubt very much that this declined message can be found there, as you might expect if the failure occurred in the final delivery to you via your email client.