FF has been crashing more since 57 update & I have very few extensions & plugins
The tab has crashed even with only 1 or 2 tabs open. The last one was in the same session just after FF installed the 57.03 update. I don't feel confident enough to try out the different solutions. The last 5 submitted reports are: bp-5dbc071a-6a5b-44be-a7b7-67d991171228 28/12/2017 21:46 bp-62bed70c-74bb-4a67-90f1-0b7971171223 23/12/2017 00:06 bp-7a215afb-16c9-4ce8-8a69-84bb81171212 12/12/2017 22:11 bp-b1e66752-7d53-4c94-9ec6-b3ea11171209 09/12/2017 22:25 bp-6baad796-ad89-452c-9f8d-aa9b01171129 29/11/2017 22:22
All Replies (1)
uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 57.0.3 with a Full Version Installer
Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser.
Monitor in Task Manager. Should stay below 2 gigs. If excessive then do below and monitor and change if need to.
Go the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.
Please let us know if this solved your issue or if need further assistance.