Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Firefox crashes @ startup

  • 1 پاسخ
  • 2 have this problem
  • 16 views
  • آخرین پاسخ توسّط FredMcD

emad13
emad13
more options

every time I open the firefox it crashes with a windows dialog box prompts to close the program i did every thing you suggest in the site as restart in safe mode etc but nothing changes

Crash ID: bp-3a422ff8-0389-4b2a-a236-3c0152170128

every time I open the firefox it crashes with a windows dialog box prompts to close the program i did every thing you suggest in the site as restart in safe mode etc but nothing changes Crash ID: bp-3a422ff8-0389-4b2a-a236-3c0152170128

All Replies (1)

FredMcD
FredMcD
more options

Product Firefox Release Channel release Version 51.0.1 Build ID 20170125094131 OS Windows 7 OS Version 6.1.7601 Service Pack 1

Signature: IPCError-browser | ShutDownKill

Attention Sumo's there are 35 related bug reports.

captlib.dll = Babylon Information Tool = Babylon Client

Disable the Babylon program. Is the problem still there.