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why does my incoming mail go straight to junk folder?

  • 2 پاسخ
  • 3 have this problem
  • 4 views
  • آخرین پاسخ توسّط FionaR

kmellis
kmellis
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all my incoming emails on thunderbird go straight to my junk folder. can you please give me a way to fix this.

all my incoming emails on thunderbird go straight to my junk folder. can you please give me a way to fix this.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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What anti virus are you using?

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
FionaR
FionaR
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I have a similar problem, inasmuch as my e-mails are going straight to the Bin. I am using AVG Free anti-virus.

So do you think this is a possibility? I could change the AV to another product if necessary.

Modified by FionaR