Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 پاسخ
  • 1 has this problem
  • 7 views
  • آخرین پاسخ توسّط cor-el

more options

when accessing usbank ,usps firefox crashes. windows 7 on a dell xps 8700 pc. no issue when on the dell web site.

when accessing usbank ,usps firefox crashes. windows 7 on a dell xps 8700 pc. no issue when on the dell web site.

All Replies (1)

more options

The System Details list next to the question shows that you run an older Firefox 50.0.2 version that is no longer supported with security updates. Always update Firefox and Add-ons to the latest versions to get all security fixes.

Please update to the current Firefox 50.1.0 release.

  • Help -> About Firefox

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: