Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Website does not open on certain e-mails, only shows, catagories, but prints contents.

  • 1 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط FredMcD

more options

e-mail on screen just shows highlight catagories. If I print the e-mail it prints in its entirety. Does not give access to web-site on e-mail on computer screen.

e-mail on screen just shows highlight catagories. If I print the e-mail it prints in its entirety. Does not give access to web-site on e-mail on computer screen.

All Replies (1)

more options

What e-mail provider are you using?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.