Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Shockwave Flash 20.0 r0 installed but always crashes browser...in fact any page except this one crashes the browser

  • 3 پاسخ
  • 3 have this problem
  • 18 views
  • آخرین پاسخ توسّط cor-el

more options

I am still on xp and the firefox version I am running says it is 43.0.1 It seems every page except this one is crashing the browser...why? I cannot go on my cPanel. cannot go to facebook anymore...I can ONLY get on this page and that seems ridiculous.

I have the latest flash player showing in the add-on manager but it refuses to load anything using the flash player...goes to 99% and crashes the browser...Why?

I am still on xp and the firefox version I am running says it is 43.0.1 It seems every page except this one is crashing the browser...why? I cannot go on my cPanel. cannot go to facebook anymore...I can ONLY get on this page and that seems ridiculous. I have the latest flash player showing in the add-on manager but it refuses to load anything using the flash player...goes to 99% and crashes the browser...Why?

All Replies (3)

more options

This is not a cure, but should let the web page load without crashing.

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148 Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Shockwave Director: Shockwave Standalone Installer / Uninstaller{web link} Shockwave Director Version 12.2.2.172 http://get.adobe.com/shockwave/

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options