Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

For all "click here" videos attached to emails, the video won't play; help!

  • 2 پاسخ
  • 5 have this problem
  • 1 view
  • آخرین پاسخ توسّط AVNSP3C

more options

When I click on a video imbedded in an email, it will go to the site and a black video screen appears, but it never plays, nor does a "play arrow" show itself. I'm using Outlook and Windows 7.

When I click on a video imbedded in an email, it will go to the site and a black video screen appears, but it never plays, nor does a "play arrow" show itself. I'm using Outlook and Windows 7.

All Replies (2)

more options

If the video is truly embedded in the email you shouldn't be taken to a website. That sounds like an exploit waiting to infect your PC.

more options

Clicking on the "click here" goes to a website and the screen on which to watch the video is shown. However, there is no "play arrow" to click on...just a black screen.