update not updating
I have the current version of firefox, it is up to date however it says that I have an old version of firefox and need to update. I have tried removing the program completely and re-adding it, and it still says I am not up to date on the current version. I've gone to the Help section to check our version, and we are up to date. Any help out there?
Chosen solution
You have a corrupted user agent that identifies you as Firefox/3.6.3
- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729) FBSMTWB
See:
- https://support.mozilla.org/kb/Finding+your+Firefox+version
- https://support.mozilla.org/kb/websites-say-firefox-outdated-or-incompatible
All Replies (4)
Hello,
That's strange, are you on version 32? According to the sidebar, your browser is detected as Firefox 3.6.3.
If you do not mind doing new install, you could download a new copy from:
Or if you need a different localization:
Chosen Solution
You have a corrupted user agent that identifies you as Firefox/3.6.3
- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729) FBSMTWB
See:
Thank you so much for all your helpful information. I thought my system was corrupted. I have completed the steps to go to history and delete cookies and cache and selected to clear now. But when I went to update to the current version it is still giving me the same error message. Any suggestions?
Solved! Thanks to you all for your kindness!!