this article was not able to help me: https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved#firefox:win7:fx27 i tried the password manager settings, but did not see a list of sites in the exceptions list! the "always use private browsing feature" is not checked off in my privacy settings! the "clear history when firefox closes" feature is not checked off in my privacy settings! i do not have password manager software embedded in my antivirus software! the "remember password" prompt does not always operate!!! i do not always see this when attempting to log into my email accounts, especially if entering a new email address!! any assistance you provide would be appreciated.