We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cant recieve the password recovery email, why?

jeromeshelley
jeromeshelley
more options

For two weeks I've been trying to simply get the confirmation email to reset my password sent to my email address that's it! I tried all options many times. I have firefox on my desktop but wanted to sync settings now to my laptop. I have a sync key but don't know where to enter it.

For two weeks I've been trying to simply get the confirmation email to reset my password sent to my email address that's it! I tried all options many times. I have firefox on my desktop but wanted to sync settings now to my laptop. I have a sync key but don't know where to enter it.

All Replies (1)

Diego Victor
Diego Victor
more options

Go to this page:

Enter in your account and try change your password.

Modified by Diego Victor