We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bugzilla will not accept my ID and (changed) password so I can file a bug report

  • 1 reply
  • 2 have this problem
  • 15 views
  • Last reply by cor-el

jwwells
jwwells
more options

when I tried to login, it would not accept my ID and password. I successfully changed my password, but it still would not accept my ID with the new password

when I tried to login, it would not accept my ID and password. I successfully changed my password, but it still would not accept my ID with the new password

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you use a Persona account or the classic login?

Any luck if you disable the Firefox Password Manager temporarily?

  • Tools > Options > Security: Passwords: "Remember passwords for sites"

You can try to remove the Bugzilla cookies.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"

Use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list
  3. press the Delete key (on Mac: Shift+Delete) to remove it.