We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Firefox homepage is Hijacked by web link 'Start.Roboform.com'.

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by rtipaldi

rtipaldi
rtipaldi
more options

I have reset Firefox many times. I have completely uninstalled IE 8, Firefox and the Roboform software and all folder and file references to all. I re-installed IE 8 and Firefox. One click on either Icon on my Homepage brings up Firefox and IE 8 with a Roboform home page that I do not want. I am very computer literate but nothing gets rid of Start.Roboform.com. Resets of defaults don't work, resetting Internet Options homepage addresses doesn't work. Deleting 'prefs' in Firefox doesn't work and finally Roboform hasn't helped!

I have reset Firefox many times. I have completely uninstalled IE 8, Firefox and the Roboform software and all folder and file references to all. I re-installed IE 8 and Firefox. One click on either Icon on my Homepage brings up Firefox and IE 8 with a Roboform home page that I do not want. I am very computer literate but nothing gets rid of Start.Roboform.com. Resets of defaults don't work, resetting Internet Options homepage addresses doesn't work. Deleting 'prefs' in Firefox doesn't work and finally Roboform hasn't helped!

Chosen solution

A new tab opens with the page set in the browser.newtab.url pref and not with the home page. The home page opens in a new window.

You can check the browser.newtab.url pref on the about:config page. 

   http://kb.mozillazine.org/about:config
Read this answer in context 👍 0

All Replies (2)

P44
P44
more options

Chosen Solution

A new tab opens with the page set in the browser.newtab.url pref and not with the home page. The home page opens in a new window.

You can check the browser.newtab.url pref on the about:config page. 

   http://kb.mozillazine.org/about:config
rtipaldi
rtipaldi Question owner
more options

Once in the 'about.config' page - I scrolled down to 'browser.startup.homepage' where I found the 'Start.Roboform.com' command. I modified this entry to www.bing.com and exited and my problems were over. Many thanks for the pointer.