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Can't Play Video "need to upgrade your Adobe Flash Player"

  • 1 reply
  • 18 have this problem
  • 6 views
  • Last reply by Andrew

pnArgus1
pnArgus1
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Ever since upgrading to FF 26 I can't play video on YouTube or many other sites. It says "You need to upgrade your Adobe Flash Player to watch this video. Download it from Adobe."

So I click on the link which takes me to http://get.adobe.com/flashplayer/, do the install which goes without trouble.

But afterwards I get the same message when I try to play videos.

Running Windows 7 on a Desktop PC. Having NO problems playing videos in IE or Chrome. FF used to be great but it's becoming more trouble than it's worth.

Thanks in advance.

Ever since upgrading to FF 26 I can't play video on YouTube or many other sites. It says "You need to upgrade your Adobe Flash Player to watch this video. Download it from Adobe." So I click on the link which takes me to http://get.adobe.com/flashplayer/, do the install which goes without trouble. But afterwards I get the same message when I try to play videos. Running Windows 7 on a Desktop PC. Having NO problems playing videos in IE or Chrome. FF used to be great but it's becoming more trouble than it's worth. Thanks in advance.

All Replies (1)

Andrew
Andrew
  • Moderator
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Hello,

You can try uninstalling it completely via the control panel and then installing it back on to the computer. You can also do a plugin check if you'd like.

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.