Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why can I not find the support forums??

  • 2 replies
  • 1 has this problem
  • 17 views
  • Last reply by James

skateguy
skateguy
more options

I thought mozilla firefox was superior for a long time until today. It may still be the best browser but this website is unacceptable. I mean how do you expect people to find the support forums. The is no link, no nothing on the mozilla support home page. I mean all I wanted to do was go and find my question in the support forums, sure I can go to my profile and find my question from there, but i should be able to navigate to the forums and my question without having to go through the idiotic process you people have laid forth. Unless you guys can provide a reasonable explanation for your thinking then you really need to make a link to the support forums on at least the SUPPORT HOME PAGE. I mean for real it is the SUPPORT HOME PAGE after all, i cannot stress that enough.

I thought mozilla firefox was superior for a long time until today. It may still be the best browser but this website is unacceptable. I mean how do you expect people to find the support forums. The is no link, no nothing on the mozilla support home page. I mean all I wanted to do was go and find my question in the support forums, sure I can go to my profile and find my question from there, but i should be able to navigate to the forums and my question without having to go through the idiotic process you people have laid forth. Unless you guys can provide a reasonable explanation for your thinking then you really need to make a link to the support forums on at least the SUPPORT HOME PAGE. I mean for real it is the SUPPORT HOME PAGE after all, i cannot stress that enough.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Your question thread is here - https://support.mozilla.org/en-US/questions/981850

James
James
  • Top 25 Contributor
  • Moderator
more options

On https://support.mozilla.org look at top for Contributor Tools in which it lists "Support Forum Home" among other things.

When you are on support.mozilla.org/questions you can click on "My contributions" near top. You may want to select All questions to make sure all of your posts are listed with most recent activity threads being listed first.