We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm having a big issue with scripts and sites I need.

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by Noor

Noor
Noor
more options

I am an Etsy shop owner and always been able to access my shop just fine all the sudden about three weeks ago I cannot log in to my shop on ff. I can view the Etsy site but when I try to log in it just loads and loads and will not let me. I know it is the script bc I added a script turn off add on and I could log on but Etsy will not let you have it turned off to edit items if your shop so I had to download chrome just to go to my shop which is annoying, I do not like chrome.

Other than that a few more sites like creative market and a few blogs will not load anymore for me. I have already re-set and that did not work. Also I get a lot of script not responding plugin popups that freeze and crash. This is really annoying. Does anyone know a fix? Thanks..

I am an Etsy shop owner and always been able to access my shop just fine all the sudden about three weeks ago I cannot log in to my shop on ff. I can view the Etsy site but when I try to log in it just loads and loads and will not let me. I know it is the script bc I added a script turn off add on and I could log on but Etsy will not let you have it turned off to edit items if your shop so I had to download chrome just to go to my shop which is annoying, I do not like chrome. Other than that a few more sites like creative market and a few blogs will not load anymore for me. I have already re-set and that did not work. Also I get a lot of script not responding plugin popups that freeze and crash. This is really annoying. Does anyone know a fix? Thanks..

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and only cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Noor
Noor Question owner
more options

I tried all of these with no luck.