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Yahoo Mail isn't showing my attachments

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by rogue52

jcred
jcred
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I have Firefox19, WindowsXP. Yahoo Mail hasn't been showing a link to my attachments. It shows my attachments when I disable my AVG Toolbar. When I use Internet Explorer, I can see my attachments even with the AVG Toolbar enabled. I want to continue using Firefox and see my attachments in Yahoo Mail, but I don't want to remove my AVG Toolbar because I use it to block trackers. I don't think it's an AVG problem because I can see my attachments in IE even with the AVG Toolbar. What can I do?

I have Firefox19, WindowsXP. Yahoo Mail hasn't been showing a link to my attachments. It shows my attachments when I disable my AVG Toolbar. When I use Internet Explorer, I can see my attachments even with the AVG Toolbar enabled. I want to continue using Firefox and see my attachments in Yahoo Mail, but I don't want to remove my AVG Toolbar because I use it to block trackers. I don't think it's an AVG problem because I can see my attachments in IE even with the AVG Toolbar. What can I do?

All Replies (2)

iamjayakumars
iamjayakumars
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  • Temp Disable AVG and check it out..


Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

rogue52
rogue52
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I have same problem (don't have AVG toolbar - just yahoo & Windows 7) and tried firefox safe mode without it fixing the problem. this is firefox 19.0.2 It worked yesterday morning and hasn't worked since................

Modified by rogue52