We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox with black and white stripes

  • 3 replies
  • 3 have this problem
  • 5 views
  • Last reply by walterdp

walterdp
walterdp
more options

I'm having problems with Mozilla Firefox 12 and Windows 7 in a particular laptop. The problem is that the Firefox window appears with a black and white stripes pattern. When I disable all the addons (using the option in the Help menu) it works fine, but then I try disabling each one of the addons individually (or all together), it does not work.

Any idea?

Thanks

I'm having problems with Mozilla Firefox 12 and Windows 7 in a particular laptop. The problem is that the Firefox window appears with a black and white stripes pattern. When I disable all the addons (using the option in the Help menu) it works fine, but then I try disabling each one of the addons individually (or all together), it does not work. Any idea? Thanks

Chosen solution

try to update your graphics driver from here http://support.amd.com/us/gpudownload.../radeonmob_win7-32.aspx or the support section of your laptop's manufacturer.

if this won't help, disable hardware acceleration in firefox under options > advanced > general

Read this answer in context 👍 1

All Replies (3)

walterdp
walterdp Question owner
more options

See image

philipp
philipp
  • Moderator
more options

Chosen Solution

try to update your graphics driver from here http://support.amd.com/us/gpudownload.../radeonmob_win7-32.aspx or the support section of your laptop's manufacturer.

if this won't help, disable hardware acceleration in firefox under options > advanced > general

walterdp
walterdp Question owner
more options

Excellent idea. Updating drivers seemed to help. Thanks!