Can't load any websites. I do not get any "error messages", the "enter" button has no effect in the address bar. Works fine in the FF search box and in IE.
Entering a URL in the address bar and hitting enter does nothing. Neither the "enter" button or "address bar arrow", for going to the website, function. Website does not load and no error messages appear. "Enter" button works fine in the FF search box and in IE, so it's not my keyboard.
Tried most of the recommended fixes under the "Error loading websites" article with the exception of "DNS refetching", as typing "about:config" in the location bar does no good as the "enter button" won't function. I've removed and re-added FF back into the windows firewall, removed ZoneAlarm from my system, edited proxy settings, deleted and reinstalled FF several times. NOTHING WORKS!!! I'm a die hard FF fan and this is KILLING me. Please HELP!!!
Chosen solution
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
All Replies (4)
You have a lot of information in packed in the "More system details..." (in the right-hand column), where it looks like you found a solution. If not take a look at "Problematic Extensions" the AVG Free installation of their "AVG Free Search" can cause such problems. Directions to fix that are specific and involve reinstalling AVG Free without the Link Scanner component.
Thank you so much for the response... However, I currently don't have the AVG Safe Search Add-On extension installed, so the solution under Problematic extensions is of no help. My system is running the free Avast Anti-Virus and I don't recall if when installed it had the option of installing a "Link Scanner" component. I will try the following: 1) Uninstall/Reinstall Avast Anti-Virus and check for the Link Scanner option 2) Uninstall Avast Anti-Virus and install the AVG 2011 Free Edition w/o the Link Scanner
I will advise if either of the above solved the issue. Any other suggestions would be greatly appreciated.
Thanx
Chosen Solution
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Thank you for the input... Started FF in Safe Mode with all add-ons disabled and the "enter" key functioned properly in the address bar. Restarted FF normally and disabled/enabled add-ons until the problem extension was found. What a pain with 37 extensions to deal with! Turned out to be the "Ask Webroot Toolbar" extension keeping the "enter" key from functioning properly in the address bar.
Thanks to all who responded and I hope this is of help to others.