Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

askcom has taken over as my browser firefox will not start, how do I get rid of askcom

more options

firefox will not start. When I try to open firefox my computer displays askcom every time. I would like to get rid of askcom, I do not know how it got in my computer. I have tried to remove it in Win 7 programs and features but it will not go away.

My O/S is Win 7 Home addition.

firefox will not start. When I try to open firefox my computer displays askcom every time. I would like to get rid of askcom, I do not know how it got in my computer. I have tried to remove it in Win 7 programs and features but it will not go away. My O/S is Win 7 Home addition.

All Replies (1)

more options

how do I get rid of ask.com

See

All of a sudden Ask.com showed up today as my default rather than Google. How do I get my Google back?
https://support.mozilla.com/questions/868741


Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.


a good starting place for problems with extensions and toolbars are

http://kb.mozillazine.org/Problematic_extensions
http://kb.mozillazine.org/Uninstalling_toolbars

Modified by David McRitchie