Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefix has stopped opening on my mac, it sais that my profile is missing and it won't open. any help?

  • 3 replies
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

piobar
piobar
more options

Firefox is refusing to open, every time i try it a window pops up saying that my profile is missing. anybody got any ideas at all?

Firefox is refusing to open, every time i try it a window pops up saying that my profile is missing. anybody got any ideas at all?

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

amk90
amk90
more options

I am having the same exact problem

and @ cor-el i don't see how those help us , i tried looking at it and none of the links help us out in OS X Lion

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is there still a profile folder present in /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/ ?

Be aware that in Lion the $HOME/Library is now a hidden folder.

Open Finder and use one of these:

  • Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
  • Open the "Go" menu and hold down the Option key to make the Library appear