We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I changed something in Firefox that does not allow access to my Hotmail.com program. How do I get access again?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

gregwil
gregwil
more options

I can not sign on to my Hotmail.com account. How do I get defaults back to an original setting allowing access to this account?

I can not sign on to my Hotmail.com account. How do I get defaults back to an original setting allowing access to this account?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See also: