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Downloaded 3.6, now cannot connect to internet, im working, need immediate help...

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  • Last reply by Steelers12

Steelers12
Steelers12
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My laptop (HP Pavillion Dv6-1030US) was working like fine...until I received the notice that Firefox had new version 3.6 to update. I opted to do that, and when it restarted, even though I have a strong wireless signal, it will not connect to the internet.

My WLAN is on. I was told to do a system restore to a prior date, which I did, but I still cannot connect to the internet. I have gone to Explorer with the intent of reinstalling Firefox of uninstalling the update, but Explorer will not open. I cannot get on the internet, which I need to work on 12 hours a day. This is imperative that I figure this out asap today.

I have tried to system restore twice, and it is telling me that the system restore is not working. Everything was working perfect until I installed Firefox 3.6. If anhyone knows how to get this straight, PLEASE RESPOND ASAP.

I run Windows Home Vista.

My laptop (HP Pavillion Dv6-1030US) was working like fine...until I received the notice that Firefox had new version 3.6 to update. I opted to do that, and when it restarted, even though I have a strong wireless signal, it will not connect to the internet. My WLAN is on. I was told to do a system restore to a prior date, which I did, but I still cannot connect to the internet. I have gone to Explorer with the intent of reinstalling Firefox of uninstalling the update, but Explorer will not open. I cannot get on the internet, which I need to work on 12 hours a day. This is imperative that I figure this out asap today. I have tried to system restore twice, and it is telling me that the system restore is not working. Everything was working perfect until I installed Firefox 3.6. If anhyone knows how to get this straight, PLEASE RESPOND ASAP. I run Windows Home Vista.

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Steelers12
Steelers12 Question owner
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Windows Vista Home Premium, that is.