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all addons seem to be disabled and I cannot install new add-ons either.

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None of my add-ons seem to be working although when I look at my add-on list they are enabled. Also, I am unable to install a new add-on.

This happened

Every time Firefox opened

== yesterday after Firefox updated

None of my add-ons seem to be working although when I look at my add-on list they are enabled. Also, I am unable to install a new add-on. == This happened == Every time Firefox opened == yesterday after Firefox updated

All Replies (9)

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Perhaps you are in Firefox Safe Mode. See Firefox is stuck in Troubleshoot Mode

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no, I have rebooted and also checked my shortcut and I don't seem to be in Safe Mode.

Any other ideas?

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Which add-ons are not working?

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none of them!

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When I look at your troubleshooting info, it says that some are disabled while some are not. I just want to make sure you know that there is a separate setting for each add-on. For each add-on, you need to select it and click "Enable".

I'm also saying that because right now, I'm pretty stumped. (Wish I was there to troubleshoot it.) If anyone else ideas, please step in. :-)

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thanks for trying to help me, Chris!

I know some are disabled, but the ones I use most are not and they don't work any more. also, I can't select the "settings" for them. Examples are IE Tab and RemoveItPermanently.

Everything was fine until FF updated itself the other day ...

-Joan

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Chosen Solution

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Dead Link!

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jim5272,

This forum had been updated twice since the end June, some older threads aren't avialable from hyperlinks in old threads. Here is a search of forum postings - https://support.mozilla.com/en-US/search?q=add-ons%2Bnot%2Bworking .


You didn't mention your problem, but see if this helps you:

Try resetting the Extension Manager. With Firefox closed, delete the following files in your Profile folder':
extensions.cache
extensions.ini
extensions.rdf
and
compatibility.ini
They'll be re-created when you open Firefox.

Making sure Firefox closed:
http://kb.mozillazine.org/Kill_application

Profile location:
http://kb.mozillazine.org/Profile_folder

You may need to show hidden files to locate your profile (W2K & WinXP):
http://www.microsoft.com/windowsxp/us.../hiddenfiles.mspx