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Cannot Edit Google Docs on Firefox Destop

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For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at all - in my attempts to see what was up I tried to bold a word to see what would happen, but the Ctrl + B shortcut opened the Firefox bookmarks tab instead. This is happening across all my Google Accounts, but only on Firefox and only in Docs - I can edit sheets and forms without issue, I can edit them all on my Android through the google apps, and I can edit them in another browser.

This is an issue that happened suddenly yesterday and I cannot think of anything that's caused it. I double checked that I had editing permissions on these docs, asked the people who owned them to remove me and re-add me but no luck. I have cleared cache and cookies, logged out and back, restarted the browser, and restarted my computer. Though I haven't changed anything with my extensions recently, I tried deactivating and reactivating everything I had. None of this caused any difference and I still cannot edit. I've also tried a user-agent switcher to see if that could help, but no dice. It really does seem like the issue is firefox not recognizing Google Docs is Google Docs and I'm not sure what the fix for that would be. Any advice would be greatly appreciated.

For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at all - in my attempts to see what was up I tried to bold a word to see what would happen, but the Ctrl + B shortcut opened the Firefox bookmarks tab instead. This is happening across all my Google Accounts, but only on Firefox and only in Docs - I can edit sheets and forms without issue, I can edit them all on my Android through the google apps, and I can edit them in another browser. This is an issue that happened suddenly yesterday and I cannot think of anything that's caused it. I double checked that I had editing permissions on these docs, asked the people who owned them to remove me and re-add me but no luck. I have cleared cache and cookies, logged out and back, restarted the browser, and restarted my computer. Though I haven't changed anything with my extensions recently, I tried deactivating and reactivating everything I had. None of this caused any difference and I still cannot edit. I've also tried a user-agent switcher to see if that could help, but no dice. It really does seem like the issue is firefox not recognizing Google Docs is Google Docs and I'm not sure what the fix for that would be. Any advice would be greatly appreciated.

Modified by sparkyoungupstart

Chosen solution

Oh sorry, I did manage to get it working. It was my User Agent Switcher - not sure what changed with it that made it start causing issues, but I edited the settings so it only applied to the websites I needed it for and now Google Docs is working perfectly.

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Can you tell us which extensions you have installed? One of them could be breaking Google Docs. Maybe thru a bad rule or accidentally created rule in a adblocking addon you have.

Try disabling all your addons again, close Firefox then reopen it. Retest editing in Google Docs.

I'm also wondering if an outside program like Avast is interfering. Recently, Avast & its "Web Shield" feature have been breaking Google searches and Gmail for many people. Causing the sites to time out and not show anything. So different than your problem but I still I wonder if its related.

Helpful?

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Chosen Solution

Oh sorry, I did manage to get it working. It was my User Agent Switcher - not sure what changed with it that made it start causing issues, but I edited the settings so it only applied to the websites I needed it for and now Google Docs is working perfectly.

Helpful?

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