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Thunderbird stopped getting emails for all of my accounts. The same for my wife's computer

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  • Last reply by ralph64

ralph64
ralph64
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As of the morning of Nov 16th, my Thunderbird has stopped getting emails for all of my accounts. The same for my wife's computer. Was there some sort of Windows update that locked things from connecting? It is not my email servers as they all work on my phone.

When I select "Get Messages" the blue bar in the lower right corner is up for a minute, goes away and no messages. It will let me send messages.

I also tried to completely uninstall Thunderbird, it indicated all information removed. Downloaded 115.4.3, installed, started and the exact same Thunderbird came up, complete with all of my emails. Obviously different definition of ALL.

As of the morning of Nov 16th, my Thunderbird has stopped getting emails for all of my accounts. The same for my wife's computer. Was there some sort of Windows update that locked things from connecting? It is not my email servers as they all work on my phone. When I select "Get Messages" the blue bar in the lower right corner is up for a minute, goes away and no messages. It will let me send messages. I also tried to completely uninstall Thunderbird, it indicated all information removed. Downloaded 115.4.3, installed, started and the exact same Thunderbird came up, complete with all of my emails. Obviously different definition of ALL.

Modified by Wayne Mery

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Wayne Mery
Wayne Mery
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Have you seen https://support.mozilla.org/en-US/kb/cannot-receive-messages ?

ralph64
ralph64 Question owner
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Yes, and considering its version 115+ I have to wonder why that page is still available. I was able to delete account by account and reinstate and suddenly hundreds of messages came through. On the other computer it somehow resolved itself after 3 days and did a similar email dump.